Effective Date: August 1, 2024

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At Forge Athletics and Recreation, we prioritize the privacy and protection of our customers' personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights concerning your information. By using our services, website, or participating in activities at our facility, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

We collect both personal and non-personal information from our customers to provide a safe and customized experience. This includes:

A. Personal Information

We may collect the following types of personal data when you interact with us:

• Name

• Date of birth

• Address

• Email address

• Phone number

• Emergency contact details

• Payment information (such as credit card or bank account details)

• Medical information (such as allergies or health conditions relevant to participation in activities)

B. Non-Personal Information

We may also collect non-personal data such as:

• Usage data, including IP addresses, browser types, and device information when visiting our website.

• Information about how you use our services and interact with our facility (e.g., program registrations, event attendance).

 

2. How We Use Your Information

Forge Athletics and Recreation uses your data to provide, improve, and personalize our services. Specifically, we use your information for the following purposes:

• Program and Event Registration: To register you or your child for classes, clinics, camps, or other activities.

• Payment Processing: To securely process your payments for our services.

• Communication: To send you important information regarding class schedules, program updates, promotions, and events.

• Safety and Emergency: To ensure we can contact you or an emergency contact in case of health or safety issues during activities.

• Customer Support: To respond to your inquiries, requests, or feedback.

• Marketing: With your consent, we may send newsletters or promotional materials about new programs, special offers, and updates. You can opt-out of marketing communications at any time.

• Website Improvement: To analyze and improve our website, ensuring an optimal user experience.

 

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information:

• Data Encryption: We use SSL encryption for sensitive information, including payment data.

• Access Controls: Only authorized personnel have access to personal data.

• Secure Payment Processing: All payment transactions are handled through trusted third-party payment processors who adhere to strict security standards.

Despite these measures, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

 

4. Sharing Your Information

Forge Athletics and Recreation does not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, scheduling platforms). These providers are required to maintain the confidentiality of your information and use it solely for the purpose of providing services on our behalf.

• Legal Compliance: We may disclose your information if required by law, court order, or other government requests.

• Business Transfers: In the unlikely event of a business transaction (e.g., merger, acquisition, or asset sale), your information may be transferred as part of the transaction.

 

5. Your Rights

You have the right to access, modify, and delete your personal information that we hold. Specifically, you may:

• Access and Review: Request access to your personal data and review the information we have on file.

• Update Information: Request corrections or updates to any inaccurate or outdated personal information.

• Delete Data: Request the deletion of your personal data, unless we are legally obligated to retain it.

• Opt-Out of Marketing: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

 

6. Cookies and Tracking Technologies

We may use cookies or other tracking technologies on our website to improve your experience and analyze how users interact with our site. Cookies help us:

• Remember your preferences and settings

• Track website usage to improve site performance

• Deliver relevant ads or promotions based on your interests

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some website features may not function properly without cookies.

 

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

8. Children's Privacy

Forge Athletics and Recreation is committed to protecting the privacy of children. We do not knowingly collect personal information from individuals under the age of 13 without verifiable parental consent. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

 

9. Updates to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

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Forge Athletics and Recreation
1704 W FM875 Building B Suite 100
Phone: [Insert Phone Number]
Email: forgeathleticsandrecreation@gmail.com

 

By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection and use of your information as outlined.